What we do

Coaching & consulting

Our experienced coaches will guide you in the development of results-based solutions and their implementation, including lean and productivity improvement, TPM, 6 sigma, improvement and change projects/solutions

A.C.I. Practical & result-oriented coaching

All our projects are tailored to your needs.

Programs: “Continuous Improvement” and “Operational Excellence”

Coaching with a focus on improvement results (SQDCP) through:

Maximize mission, vision, strategy, and goals: managing for daily improvement.
Development and coaching in developing desired culture, Key Behavioral Indicators (KBI), vital behaviors, …
Support management with application management skills.
Development and implementation of improved systems, models, processes, …. (Lean, 6 Sigma, TPM, QRM, Shop floor management system,…)
Simplify and optimize your value streams, systems, processes, …
Standardize your way of working, processes, tasks.
Optimize interfaces.
Time Studies: Administrative Tasks: Create Insight, Work With Standards, …

Our Competences

Use cases

Auditing, training, and coaching in implementing productivity improvements at home and abroad, including improvement management info system, improvement leadership, attitude change, eliminating waste and lost time, standardization, standardized work, man loading, staffing, focus on saving min R.O.I. 1: 2

Clients worldwidePrinting companies, supermarket chains, insurance companies, software, transport companies, sugar refineries, glass industry, automotive industry, logistics companies, ...

Lean guidance, training, and coaching in streamlining the administrative and production-oriented processes (order to cash).

Clients:Distribution, assembly, pharmacy, metal, telecommunications, government (lead time: 6 to 8 months)

Analysis, training and guidance when introducing 5S, TPM, OEE, Smed, Kaizen, …

Clients:Chemistry, pharmacy, telecommunications, food, distribution, logistics, assembly, ...

Auditing and advisory in streamlining of administrative work processes in combination with device system to support these work processes including time measurement (Acim).

Clients:Accountancy, chemistry, distribution, logistics, ....

Guide hundreds of improvement teams through a step-by-step approach.

Clients: Telecommunications, IT, Government, ...

Check out our competences

Continuous improvement: training and coaching

Below is an overview of the topics/projects/guides/training that our coaches have carried out in recent years (since 1997).

As each department, company, region, … and the employees who work there can be unique, we usually work out specific improvement programs based on (local) specific needs. In this way, you create the greatest involvement and generate the best result.

Assessment services Lean Management & techniques Human error Productivity improvements Kata Coaching Lean 6 sigma TPM Performance management systems QRM Change management EFQM/TQM SCM Kaizen/Quick kaizen Process management

Assessment services

– Development transition to lean roadmap
– Business Self assessment tool
– Supplier Self-assessment tool
– Lean production/administration assessments
– Lead-Time Reduction program (QRM)

Lean Management & techniques

– Lean Thinking, Lean Leadership
– Managing for daily improvement
– 5S / Visual management/ balancing
– Smed, FMEA, Poka, Yoke
– Standard work, process confirmation…

Human error

– Lean Human Performance
– Human performance basics
– Human error reduction implementation
– Human error elimination tools

Productivity improvements

– Development of your productivity Management system
– Productivity techniques
– Active supervision, short interval control, …
– Measuring your productivity levels
– Team meetings, DSUM, Tier accountability

Kata Coaching

– Kata improvement
– Kata coaching
– Kata tools
– Kata implementation
– Problem solving, 8D, QFD…

Lean 6 Sigma

– Green, Black Belt training
– DMAIC projects
– 6 Sigma implementation services

TPM

– Autonomous maintenance
– Restore to Basic conditions
– OEE
– Financial OEE losses

Performance management systems

– KPI dashboard development
– Management reporting systems
– Goals deployment system
– One page, BSC….

QRM

– Manufacturing Critical time (MCT)
– Focused Target market segments (FTMS)
– Quick response manufacturing cells
– Material control system for Low volume and Custom products (Polca)

Change management

– Change acceleration process
– Change Management techniques and tools
– Overcome resistance
– Paradigma shift

EFQM/TQM

– Self-Assessment, pré-Award Assessment
– Assessor training
– Preparation of application forms & submission documents with Comprehensive feedback

SCM

– Self-assessment
– Scor model
– SCM roadmap

Kaizen/Quick kaizen

– Assessment
– Office Kaizen
– Breakthrough Kaizen

Process management

– Assessment of your business processes: maturity level
– Development of your business process model

Training

To be able to survive and grow as a company or organization, continuous improvement is necessary and this can be done by keeping your employees up to date with the new technologies.

The A.C.I. Menu card, key to your success

Action Coaching International does not believe in a universal approach that is simply applied to any type of business.

We are absolute supporters of a specific approach, hence the option “menu card”. Each organization chooses what is relevant to them at the time.

A key to success is the active support and cooperation of top management. Their involvement and continuous support are indispensable.

Steps:

Consult with management to know the specific situation, and precisely define the needs and expectations
Drafting the action plan; Choice of different possibilities for improvement; Choice of pilot projects and project teams (if applicable)

Compile your menu card for coaching and/or training yourself.

How we work

What our customer say

Met uw aanpak komt Humanware meer aan bod en dit zijn laaghangende vruchten die we nog niet wisten hangen, m.a.w. waar we vroeger te weinig oog voor hadden.

Lean/Human performanceKaneka Belgium N.V.

Thanks a lot for the inspiration you gave me and the management during the EFQM assessment course.

EU Ispra It: EFQMMichael Hoffmann, HR Manager

De aanpak van ACI differentieert zich op verschillende vlakken, duidelijke theoretische opleiding, gedreven lesgever met gedegen ervaring in service omgevingen.

Telenet: Lean managementLean six sigma champion

Ik ben zeer tevreden over A.C.I. als leverancier, inhoudelijk sterke trainers, flexibel, op maat en zeer goede prijs/kwaliteitsverhouding.

Belgacom: continu verbeteren en projectenLearning and development

Voor de al stoeiende, ja zelfs ervaren MM-gebruiker, een dag vol ontdekkingen, tips & tricks, uitwisselingen onder deelnemers, kortom interessant en leerrijk.

MindManager opleidingen

We can say that our managers and supervisors have become a far more valuable asset to our organization. They are now present where the activity takes place and, in fact, most of the problems occur. They have the systems and most important the motivation and the authority to deal with those problems.

Productivity improvementPlant Manager, VCST

De mening van de deelnemers is in deze opleiding voor mij hetgeen dat telt. Daarom ben ik blij dat zij tevreden zijn en menen iets bijgeleerd te hebben.

LeanProduction manager, Plastiflex