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About ACI · Together We Solve

A Manufacturing-Performance Partner, Not Just a Supplier

ACI Action Coaching International helps European manufacturers turn shop-floor data into action — pairing proven methods with the right technology, and coaching your team so results outlast the project.

Since 1997EuropeanVorne XL partnerTogether we solve
25+ yrsImproving European plants
15–70%Typical performance gains
15+ yrsExperience per coach
All sectorsFood to pharma to metal

Who We Are

Value-Added Management Advice, on the Floor

ACI is a consultancy for continuous improvement and operational excellence. Since 1997 we’ve supported organisations to reduce cost, eliminate waste and increase value for customers using lean management, lean manufacturing, 6 Sigma, QRM and TPM. In short: value-added management advice, delivered where the work happens.

What sets us apart is that every coach brings at least 15 years of hands-on experience in their domain. That’s why our approach makes performance improvements of 15 to 70% possible not on a slide, but on your line.

We work across every sector distribution, assembly, pharma, chemistry, food, metal, telecommunications and government always building a solution tailored to your organisation, whatever its size.

At a glance

  • Action Coaching International (A.C.I.)
  • Based in Bonheiden, serving Europe
  • Founded and led by Dierik Rotsaert
  • Improving plants since 1997
  • Official Vorne XL partner for the region
  • Methods: Lean, TPM, 6 Sigma, QRM, OEE

Why ACI

Method First, Technology Second

Plenty of companies will sell you a box. We start with the loss you’re trying to remove, then bring in the tool XL, OEE IntelliSuite or none at all only where it genuinely helps.

Method first

We lead with proven improvement methods, not a product catalogue the technology serves the method, never the other way round.

Coaching, not just installing

We stay beside your team supervisors and operators so new tools actually change how the floor runs and the gains stick.

Results that last

Our focus is measurable outcomes SQDCP, daily improvement, real OEE gains not a report that gathers dust after we leave.

Local & senior

European-based, Dutch/French/English, on EU time and every engagement is led by senior people, not juniors learning on your line.

The right technology

As the regional Vorne XL partner we bring hardware, the OEE IntelliSuite software layer and integration know-how from one accountable partner.

25+ years, all sectors

Since 1997 across food, pharma, chemistry, metal, logistics and more we’ve seen your problem before, and helped solve it.

What We Do

From First Audit to Lasting Culture

Two connected sides of the same goal: make performance visible, then build the habits and systems that keep improving it.

Consulting, training & coaching

  • Lean thinking, lean leadership and 5S / visual management
  • TPM, SMED, 6 Sigma and QRM lead-time reduction
  • Managing for daily improvement (SQDCP, DSUM, tier accountability)
  • Kata coaching and structured problem solving (8D, QFD)

Explore consulting & training.

Visual performance & OEE technology

  • Vorne XL devices scoreboard, touchscreen and edge models
  • OEE IntelliSuite software for jobs, alerts and analytics
  • Integration with PLC, MES, ERP, SQL and Power BI
  • A 45-day trial to prove the value on one line

See the XL range and OEE IntelliSuite.

Dierik Rotsaert, founder of ACI Action Coaching International

The Person Behind ACI

Led by Dierik Rotsaert

ACI is founded and led by Dierik Rotsaert, who has spent his career helping manufacturers turn improvement theory into shop-floor results. It’s a deliberately senior, hands-on model: when you work with ACI, you work directly with experienced people who have run these projects for decades.

That continuity is the point the same people who scope your audit coach your team and review the results. Connect on LinkedIn, or reach the team at info@tqm.be.

Where We Work

Trusted Across Sectors

The losses look different from one plant to the next, but the discipline of finding and removing them travels. We’ve applied it across:

Food & BeveragePharmaChemistryMetalAssemblyPackagingAutomotiveLogistics & DistributionTelecommunicationsGovernment

FAQ

About ACI FAQ

What does ACI stand for?

ACI is Action Coaching International (A.C.I.) a European consultancy for continuous improvement and operational excellence, founded in 1997 and led by Dierik Rotsaert. You’ll also find us as tqm.be.

Are you just a Vorne reseller?

No. We’re a manufacturing-performance consultancy first lean, TPM, 6 Sigma, QRM and OEE. We’re also the regional Vorne XL partner, so we can bring the technology when it helps, but the method comes first.

Which regions do you serve?

The European Belgium, the Netherlands and Luxembourg with on-site support in Dutch, French or English, on EU time.

How much improvement is realistic?

Across sectors our approach makes performance improvements of 15 to 70% possible. The right number for you starts with a performance audit of your line.

How do we start working with you?

Book a live demo or start a 45-day trial on one line. Or email info@tqm.be and we’ll suggest the shortest path to a first result.

Together, We Solve

Whatever you make, we help you make more of it with less loss and a team that owns the improvement. Let’s look at your line.